Online Therapy

Welcome to the 21st Century.


We're here to help, even from afar.

There are many reasons why someone might find it difficult to get to an in-person therapy appointment: social anxiety, chronic illness, physical disabilities, inability to take time off work, difficulty finding childcare, living far from the doctor and so on. With online therapy, individuals can start a session or continue communication with their therapist anywhere they have an internet connection.

We offer HIPAA compliant secure encrypted sessions, and when you choose online sessions with Citron Hennessey you have the peace of mind knowing that you’re able to select from some of the most qualified therapists available. A common worry regarding online therapy is ensuring that clinicians are licensed or as qualified as they claim. This is not a concern with us, as our entire team is accredited and rigorously trained and supervised.

Our team utilizes a premium HIPAA compliant version of the Zoom video conferencing platform for our online therapy services. It’s easy to use and is highly trusted when it comes to safety and security by many top healthcare institutions. Our online therapy allows the same confidentiality and security offered within the walls of our office. With a working microphone and webcam, or iOS / Android device, you will be able to meet face-to-face with your therapist similar to a session in person – but without the travel time!

Online Counseling FAQ’s

How Do Online Therapy Sessions Work?

During online therapy sessions, a client meets with their therapist using video, audio, live chat, or a combination of these communication methods. Once connected, the therapy session is conducted just like it would be in person.

Do I Need a Computer for Remote Therapy?

No. A smartphone or tablet can be used to facilitate virtual therapy. As a matter of fact, you can use any device that has a webcam, microphone, and internet connection. A working webcam is essential to the online therapy process as the face-to-face element of online sessions is critical to its success.

Do You Accept New Patients for Online Therapy in NYC?

Absolutely! Contact us to share some information about what you’re looking for, and we’ll work hard to pair you with the right therapist for your needs.

All you need for online therapy in NYC, is to live at an address in New York State.

Does Insurance Cover Virtual Therapy?

Some insurance policies will cover online counseling sessions; others will not. Ultimately, this depends on your insurance carrier. Some insurers only agree to cover sessions if they are deemed medically necessary.